Full 25-point door and opener safety check with every visit - springs, cables, rollers, tracks, and your LiftMaster or Chamberlain opener included
You get a price before we start. It does not change when the truck arrives.
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Before
AfterThe Servo Garage Doors Los Angeles Guarantee
We’ve repaired and installed garage doors across Los Angeles since 2015. That’s more than 18,000 doors, and every single one came with the same two things: a written price before any work started, and a documented photo record when the technician left. The guarantee we offer isn’t a marketing line. It’s the way Marcus Deller built this company, and it’s written into The Haven Standard we operate under, clause by clause, so there’s a record of what we promised and what we did. If a repair isn’t right, we make it right. Plain as that.
What’s Covered
Here’s what you get on every job, whether it’s a broken torsion spring in Silver Lake or a new opener installation in Woodland Hills. These aren’t extras. They’re the baseline.
- Workmanship on every repair and installation. If something we installed or adjusted fails because of how we did the work, the 365-Day Done Right Promise means we come back and fix it at no charge.
- Parts transparency before we swap anything. Per Clause 4 of The Haven Standard, the technician photographs the failed part before quoting a replacement, so you see exactly what failed and why it needs replacing.
- Written scope and flat price before work begins. Clause 1 says the price is written, the scope is written, and nothing starts until you’ve seen both. No discovery invoices, no “it turned out worse than we thought” add-ons.
- Cleanup as part of the job. When we leave, the old parts come with us unless you want them. The floor where we worked is swept. Your garage isn’t a jobsite when we pull out of the driveway.
- Honest arrival windows, not four-hour spans. When you call, you get a named technician and an on-the-way text. If it’s an emergency, a real person answers the phone at (213) 348-6550, 24 hours a day, seven days a week.
- A documented photo record of the visit. Before we leave, you get photos of what we found, what we did, and the finished result. This traces back to the founding rule Servo was built on in 2015: the customer sees the failed part before anyone quotes a replacement.
- Service across all eight major brands. LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. Our technicians work on all of them, and we carry common parts on the truck for most jobs.
Our Satisfaction Promise
Here’s how it works if something isn’t right. Call us at (213) 348-6550 and tell us what’s wrong. We schedule the return visit, the technician comes out, and we make it right. That’s the whole process. There’s no claim form, no waiting period, no “that’s not covered” runaround. The 365-Day Done Right Promise is backed by a terms page, not a handshake, which means the commitment is written down where you can read it before you ever hire us. If a repair fails because of our workmanship within a year of the job, we fix it at no charge. Period. Marcus has been doing this in Los Angeles since 2015, and he’ll tell you the same thing he tells every customer: if we did the work and it’s not right, it’s our name on it, and we’re coming back until it is.
BeforeAfterLicensed & Insured Backing
A guarantee is only as good as the company standing behind it. Servo Garage Doors Los Angeles is independently owned and operated, holds its own California contractor’s license, and carries its own insurance. That means if something goes wrong on a job, you’re not chasing an out-of-state call center or a guy with a truck and a magnet decal. You’re dealing with a licensed, insured, local business that answers to California’s Contractor State License Board and to its own customers in the same week. Haven contributes the documentation system and the standard we agree to work to, but the license and insurance belong to this business, here in Los Angeles. That’s the real backing behind every written price, every photo record, and every warranty we put our name on.
Frequently Asked Questions About Our Guarantee
The 365-Day Done Right Promise covers our workmanship for a full year from the date of the job. If a repair fails because of how we installed or adjusted it, we come back and make it right at no charge. Manufacturer warranties on parts like motors, logic boards, and torsion springs vary by brand, and we’ll walk you through exactly what’s covered when we quote the job, in writing, before any work starts. Call (213) 348-6550 and we can talk through what applies to your specific door.
Bring us the paperwork. Our Free Second Opinion offer means we’ll look at any written estimate from another Los Angeles garage door company and tell you honestly whether it’s a fair price for the work described, or whether you’re overpaying, or whether that estimate is cutting corners that will cost you later. No coupon, no code, no obligation. It’s part of the evidence-first approach: show us the numbers and we’ll show you ours.
No. Clause 1 of The Haven Standard says the flat, written price and written scope are delivered before any work starts. If the technician finds something unexpected, we photograph it, show you, and quote the additional work separately, in writing, for your approval before touching anything. You never get a surprise invoice at the end of the job. That’s the entire point of how we operate.
Yes. A live person answers at (213) 348-6550, 24 hours a day, 7 days a week, including holidays. You get a named technician and an on-the-way text, not a callback window. If your garage door is stuck open in the middle of the night in Echo Park or a spring snapped in Sherman Oaks at 2 AM, someone picks up the phone. That’s an emergency service commitment, and it’s part of the same standard as everything else we do.
The Documented Photo Record is the founding rule Servo was built on in 2015. Before any replacement part is quoted, the technician photographs the failed component, whether that’s a broken torsion spring, a stripped gear, or a burned-out logic board. You get those photos, plus photos of the completed work, before the technician leaves. It’s evidence of what was found and what was done, and it means you’re never taking someone’s word for a repair you can’t see with your own eyes.
Call (213) 348-6550 and tell us. We schedule a return visit, the technician comes back, and we make it right under the 365-Day Done Right Promise. If it’s a workmanship issue within a year, there’s no charge. If you’re not sure whether it’s a workmanship issue or something else, call anyway and we’ll come look. The guarantee is written down in the terms, and we’d rather spend an hour making you happy than have a Los Angeles homeowner who won’t call us for the next repair.
Written by Marcus Deller, Owner at Servo Garage Doors Los Angeles, serving Los Angeles since 2015.